Frequently Asked Questions

Questions? 
We have answers. Check out our frequently asked questions below.

Can I talk to someone?
Of course! Give us a shout at hello@tiqsoftware.com or a call toll free at 1-877-436-2661.

Who created Shop TIQ? 
It was built by the team at TIQ Software with partners like NorQuest College, and Naheyawin.

Who else uses this software?
We've been helping our customers with complicated online learning challenges for over 10 years. 

Is my information safe and secure? 
TIQ Software is powered by AWS and approved by the financial services and healthcare industries. 

Can we get a discount for bulk licensing? 
Yes! Check out our pricing page for more information.

Can we set up a portal and white label the software?
When you buy licenses in bulk, we'll set up a custom online portal with your logo and your company name (company.tiqsoftware.com) at no cost.  

What about detailed analytics and reporting?
Bulk licensing comes with a free administration dashboard to help you see summary and detailed employee performance reports.

Does your software integrate with our existing systems?
Use our TIQ Connect API powered by OKTA to make single sign on connections to your system a breeze.